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Frequently Asked Questions
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QCan I let family and friends use my caravan?
AYes. We're always delighted to see new faces. They can also benefit from free access to our facilities including the club and pool, but it is your responsibility to make sure that they are aware of the need to respect the same rules as all the owners abide by.
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QDo you allow pets?
AWe do allow pets at our parks, but we ask that all pet owners act responsibly to make sure that their pets do not disturb the other guests. Dogs must be kept on a lead at all times when outside of your caravan.
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QDo you sell pre-used caravans?
AYes. As well as the fabulous range of brand new caravans for sale, we also offer excellent value used caravans that have been maintained to the highest standard and are available at very affordable prices.
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QHow much are your site fees and what do they include?
AAlthough the site fees differ from park to park in our group they start from under £2,450 per year and always include VAT, water and sewerage rates, Owners Advantage membership and access to all the facilities of any of our parks.
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QWhat if I still have questions?
ADon’t worry, that’s to be expected, it’s a big decision after all. Call us on 0333 3582025 or email us, there's always someone here to answer your questions. We look forward to seeing you soon.
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QWhen are the parks open and when do they close?
AWe make sure that all of our parks are open for as long a season as possible to ensure that our owners have every opportunity to get the most from their caravans. For all of our parks, this means that the season starts on 1st March and ends on 5th January.