The sunset at Gilfach Holiday Village

News & Events

We're Open For Business | Update and Guidelines

Strict Covid precautions were taken at our holiday parks during the pandemic. Although many of the procedures have been relaxed, we still maintain a high level of hygiene throughout the parks.

Indoor facilities regulations:

Please find our regulations for indoor facilities HERE

What to expect from your holiday:

Things are a little different at Vale Holiday Parks right now. Please note the following changes, all designed to keep you and our staff as safe as possible.

Beforehand and During Check-In:

Staying safe beforehand and during check in

  • In advance of your arrival date, we'll give you a dedicated check-in time. Please don't arrive before then!
  • Your accommodation will have been thoroughly cleaned and sanitised, using the latest ULV cold fogging system, ready for your arrival
  • Your linen will be freshly laundered and provided in a polybag, following strict hygiene procedures (please note, we will not be offering our bed making service at this time)
  • You'll be provided with a welcome pack with: opening times detailed, a park map (to help you make your way around) and a list of contact numbers for assistance during your stay

During your Holiday:

Staying safe during your holiday

  • Please socially distance by staying 2 metres from others (not from your household)
  • Please also adhere to maximum group size rules for the region
  • Use contactless payment when possible
  • If our maintenance team needs to access your accommodation during your stay, we will ask you to vacate the property whilst the work is being carried out. Areas will then be thoroughly sterilised after the work is completed.

Safety Comes First:

Why Vale Holiday Parks are the safe choice

  • All our accommodation is 5m apart, so there is plenty of room to enjoy the outdoors!
  • All grades of our accommodation are self-contained and self-catering with everything you need to prepare your own meals and snacks during your stay
  • We have hand sanitiser stations throughout the park and encourage everyone to use these
  • All staff have been given training on the new hygiene procedures
  • Staff have been issued PPE for use when and where appropriate

We look forward to welcoming you soon!

 

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